Please see Stone Glint and Bones Return Policy below
Purchases from Stone Glint and Bone are not able to be refunded, we do however offer an exchange or a credit note. Please note that earrings can not be returned for hygiene considerations.
Purchases must be returned unworn in original condition and packaging within 14 days of purchase. Please also ensure you have the receipt.
All costs associated with returning the goods to SGB are the responsibility of the customer. If the goods are lost or damaged in transit, the customer is responsible for all replacement/repair costs.
If you would like to exchange an item for a lower cost item, the remaining balance of your purchase will be reimbursed a credit note.
Please contact us via email or in store if you wish to exchange an item/s. Items can be returned in store or posted to Stone Glint and Bone P.O box 3019 South Melbourne VIC 3205
All items are carefully inspected and packaged prior to being shipped.
In the unlikely event that the item you receive has been damaged in transit, then please contact us immediately so that we can rectify the problem.
In the unlikely event that the item you receive has a fault as a result of craftsmanship, please contact us immediately so that we can arrange one of the following: repair of the item, refund, exchange, or credit note.